Return & Exchange Policy
Returns & Exchanges
Customer satisfaction is important to us.
We only accept returns or exchanges if the product arrives damaged during delivery.
Return Conditions
You must inform us within 24 hours (1 day) of receiving your parcel.
Clear photos or videos of the damaged item and packaging must be provided.
Claims made after 24 hours may not be accepted.
Products damaged due to misuse or improper handling are not eligible for return or exchange.
Once your claim is verified, we will arrange a replacement or another suitable solution.